Review

Beverly was an excellent service rep, efficient and friendly. When I called her on why the call took longer than quoted, she clearly explains that due to the sudden snowfall, more cars came into change to snow tires than expected which caused the delay. However, she promised that they would stay as late as needed to ensure all cars were completed that day, and I did not have to go back on Mon.

Review

The staff (service dept., sales dept., front desk) at Infiniti of Bedford have always been courteous and polite to me. The service work performed has always been satisfactory. These are a few of the reasons why I keep coming back to have my car serviced at this dealership.

Review

Treated me with respect and in a professional manner. My service rep even parked the loaner car in front of the dealer show room where I was speaking to a sales rep instead of service area which I had just left!

Review

Salesperson was excellent. Manager came over to meet me.

Review

Both Maura and Joe provided excellent customer service, as always. This is the 4th Infiniti I have purchased and the quality of the people working at the dealer, as well as the quality and value of the car, are the reasons I keep coming back.

Review

They made me feel comfortable because of their excellent customer service.

Review

Terry was very accommodating and accessbile. He was also very responsive to questions I had. He made special arrangements to accommodate my son's schedule for the delivery of the vehicle and in fact, delivered the car to our home. By far away, the overall best experience I have had in leasing and/or purchasing a vehicle. Terry does a great job in representing Infiniti.